| SL | KPI Code | Title | Operational Objectives | KPI Calculation Type | Department | Status |
|---|---|---|---|---|---|---|
| 1 | RM005115 | Employee (user) satisfaction score | Improvee Customer Satisfaction | Calculate | Enterprise Risk Department |
Draft
|
| 1 | RM005116 | Are law firms delivering promised benefits (secondees, training) | Improvee Customer Satisfaction | Calculate | Enterprise Risk Department |
Approved
|
| 1 | RM005117 | Employee (user) satisfaction score | Improvee Customer Satisfaction | Calculate | Enterprise Risk Department |
Draft
|
5
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