QOC IMS System Departmental Report

Audit Department
15-05-2024 To 14-05-2025

63

Departments

61

Document Requests

105

Change Requests

324

Published Documents

53

Meetings

2.1. Create Document by Type
Document Type Total In Review Published
Standard 7 0 7
Manuals 10 0 10
Policy 15 5 10
Operational Procedure 122 20 102
Forms 170 5 165
Work Instructions 1 0 1
Guidelines 10 1 9
2.2. Create Document by Status:
Status Count
Request – In Review 7
Request – Approved 10
Request – Send Back 15
Request – Rejected 3
Document – In Review 4
Document – Send Back 2
Document – Rejected 2
Document – Published 45
2.3. Change Request by Type
Document Type Total In Review Published
Standard 7 0 7
Manuals 10 0 10
Policy 15 5 10
Operational Procedure 122 20 102
Forms 170 5 165
Work Instructions 1 0 1
Guidelines 10 1 9
2.4. Change Request by Status:
Status Count
Request – In Review 7
Request – Approved 10
Request – Send Back 15
Request – Rejected 3
Document – In Review 4
Document – Send Back 2
Document – Rejected 2
Document – Published 45
SL Objective Frequency Target Score Last Updated On Objective Performance
1 Perform MRM once a year Yearly 1% 1% 27 May 2025 On Target
2 Perform MRM once a year Yearly 1% 1% 27 May 2025 On Target
3 Maintain the level of customer satisfaction Half Yearly 90% 0% 27 May 2025 Below Target
4 Increase the percentage of responses to the customer satisfaction survey Half Yearly 10% 0% 27 May 2025 Below Target
5 Maintain the expenses of Kahrmaa usage Half Yearly 5% 0% 27 May 2025 Below Target
6 Maintain expenses of annual paper & printing purchases Half Yearly 5% 10% 27 May 2025 Above Target
SL KPI Frequency Target Score Last Updated On Objective Performance
1 % Invoice Payment Monthly 95% 100% 27 May 2025 Above Target
2 Correctness of Committee’s Annual Final Account Quarterly 1% 1% 27 May 2025 On Target
3 Variance of Actual And Budgeted Cash Quarterly 100% 90% 27 May 2025 Below Target
4 Annual Budget Planning Effectiveness Monthly 100% 50% 27 May 2025 Below Target
5 % Training Impact evaluation Yearly 90% 90% 27 May 2025 On Target
6 % Training mechanism Quarterly 5% 10% 27 May 2025 Above Target
7 % Approving requests to prepare/ amend polices in the system Monthly 100% 20% 27 May 2025 Below Target
8 On Time Disbursement of Educational Allowance Monthly 50% 80% 27 May 2025 Above Target
SL Risk/Opportunity Title Type Classification Likelihood Impact Risk Rating Status Risk Treatment Strategy
1 Lack of Cybersecurity Awareness within QOC Users Operational Opportunity Less Likely Moderate Low Closed Accept
2 Long working with computer in postures that stresses the body HIRA Risk Less Likely Minor Low Open Treat
3 Depletion of natural resources EIA Risk Less Likely Minor High Open Treat
4 Lack of independence of Information Security Function Operational Risk Less Likely Minor High Open Treat
5 Procedures not updated based on the new OS/td> Operational Risk Less Likely Minor High Open Treat
No. of meetings: 15
SL Meeting Title Start Date End Date
1 Review of Updated Performance Review Procedure 7/5/2025 7/5/2025
2 IT Security Policy Update Briefing 7/5/2025 7/5/2025
3 Vendor Management Process Review 7/5/2025 7/5/2025
17